Thursday, October 22, 2009

The Leadership Bottom Line

In early August I began a four-part series discussing what people are looking for from their leaders. Last week I posted a portion of my newsletter from a few weeks ago discussing the second pillar - showing compassion. Below is an excerpt from one of my earlier newsletters that began the series and discusses the first pillar.

Building Trust - the Bottom Line

In a recent interview I was asked what I considered to be the bottom line of effective leadership. Without hesitation I responded that it is building relationships of genuine trust with those who are following us. From experience I have learned that people from whom I’ve won trust will follow me even if they are not sure where we are going.

Last month I referred to Gallup’s book called, Strengths Based Leadership. In their extensive research to determine why people follow, they discovered four main reasons, the first of which is trust. In Kouzes and Posner’s book, The Leadership Challenge, their research established that the trait most people are looking for in a leader that they would willingly follow is honesty – i.e. a person they can trust. My experience and the research agree. Trust is a solid foundation for significant influence.

How does a person establish and maintain trust? Although a hard question to answer definitively, here are some keys:
  1. Be trustworthy - This seems obvious, but this is where many people fall short. Do you keep your word? Are you a promise keeper or a promise breaker? Is integrity a word people would use to describe you? Read more...
Seize the day!

No comments:

Post a Comment